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ShieldFive Help
What is ShieldFive?
ShieldFive is a zero-knowledge encrypted cloud storage platform that puts privacy first. Your files are encrypted before they leave your device, ensuring complete confidentiality.
Zero-Knowledge Encryption Explained
Traditional cloud storage providers can access your files. ShieldFive is different:
Your files are encrypted in your browser before upload using military-grade encryption
Only you can decrypt file contents - we never see your unencrypted files, and shared-link passwords are verified server-side with hashed storage
Complete privacy - even our employees cannot access your data
This is called "zero-knowledge" because we have zero knowledge of what you store.
How ShieldFive Works
Upload: Select a file and set a strong passphrase
Encrypt: Your browser encrypts the file using your passphrase
Store: The encrypted file is uploaded to secure cloud storage
Share: Create secure links with optional restrictions
Download: Decrypt files in your browser using your passphrase
Key Features
Client-Side Encryption: All encryption happens in your browser
Military-Grade Security: AES-256-GCM encryption with per-file keys and PBKDF2-SHA256 passphrase wrapping
Zero-Knowledge: We cannot decrypt your file contents and do not store share-link passwords in plaintext
Secure Sharing: Share with expiration, download limits, and country restrictions
File Organization: Encrypted folders and searchable file names
Large Files: Support for files up to 10 TB
No Account Required for Recipients: Anyone can download shared files
Who Should Use ShieldFive?
ShieldFive is perfect for anyone who values privacy:
Individuals: Store personal documents, photos, and backups privately
Professionals: Protect client data, contracts, and sensitive business files
Healthcare: Store patient records with HIPAA-level encryption
Legal: Secure client files and case documents
Journalists: Protect sources and sensitive research
Anyone in regulated industries: Ensure compliance with data protection laws
Pricing Plans
ShieldFive offers flexible pricing to fit your needs:
- Free: 20 GB storage, perfect for getting started
- Starter: 500 GB from €2.99/month
- Shield: 1 TB from €4.99/month
- Shield+: 2 TB from €7.99/month
- Pro: 5 TB from €14.99/month
All plans include the same security and zero-knowledge encryption. Annual and 3-year plans offer significant savings.
The Trade-Off: Security vs. Recovery
ShieldFive prioritizes your privacy above all else. This means:
✓ Maximum Security: Your files are completely private
✓ No Backdoors: No one can access your data without your passphrase
✗ No Recovery: Lost passphrases cannot be reset or recovered
This is by design. If we could recover your passphrases, so could hackers or governments. We believe true security means only you have the keys.
Getting Started
Ready to try ShieldFive?
- Create a free account (just email and password)
- Verify your email address
- Review the quick onboarding checklist (recommended)
- Upload your first encrypted file
Start with the free plan and upgrade anytime as your needs grow.
Questions or Support
Need help getting started or have questions about ShieldFive?
- Browse our comprehensive Help Center
- Check the FAQ for quick answers
- Contact our support team
We're here to help you protect your privacy.